FAQ

Frequently Asked Questions

Ordering

How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. We accept major credit cards, Shop Pay, Apple Pay, and Google Pay.

Can I change or cancel my order?
Please contact us as soon as possible via our Contact page. We'll do our best to accommodate changes before your order ships.

Shipping

How long does shipping take?
Most orders are processed within 1–3 business days. Delivery typically takes 5–10 business days depending on your location.

Do you ship internationally?
We currently ship within the United States. International shipping may be available for select items — contact us for details.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. See our full Return Policy for details.

How long do refunds take?
Refunds are processed within 5–7 business days after we receive and inspect your return.

Products

Are your products authentic?
Yes! We source all products from trusted suppliers and stand behind the quality of everything we sell.

Do you restock sold-out items?
We do our best to restock popular items. Contact us if you're interested in a specific product and we'll let you know when it's back.